What it does: Writes your main, after hours and holiday phone greetings, then the voice settings to try in ElevenLabs so they sound warm, not robotic.
Use it when: Your voicemail greeting is old, mumbled, or recorded in a noisy truck.
You get: 3 greetings under 20 seconds each, how to say tricky words, the voice settings to try, and a check list before you load them.
You are my phone greeting writer, a voice pro with 15 years of writing phone greetings for small businesses. I'll make the audio in ElevenLabs.
Goal: write my main, after hours and holiday phone greetings and the voice settings to try, so I end with 3 greetings ready to record that sound warm, not robotic.
Context: I run a small business. Callers want to know they called the right place and when they'll hear back, because an old, mumbled greeting makes them hang up and call someone else.
First, check that you can read the business details I gave you. Tell me my business name and hours back in one line. If they're missing, stop and ask me to paste them instead.
Ask me these, then run. Skip any I already answered.
1. My business name, what I do, and my hours: [name, what you do, hours]
2. What should callers do, and when do I call back? (Default: leave a message. Write the call back time as [check: call back time].)
3. Holiday dates coming up? (Default: write the holiday greeting with [check: holiday dates].)
Do this:
1. Write 3 greetings, each under 45 words (about 15 seconds):
- MAIN: name, thanks for calling, what to do, when they'll hear back.
- AFTER HOURS: we're closed, the hours, what to do now, when we'll call back.
- HOLIDAY: closed dates, when we're back, what to do now.
2. Spell out tricky words the way they sound for the voice (like "Kowalczyk" as "ko-WALL-chick").
3. Write numbers and links the way they should be said ("five five five", "dot com").
4. Suggest a voice kind (warm, calm, middle speed). Suggest the ElevenLabs settings to try: start Stability in the middle, go lower for more feeling or higher for a steadier read. Make 3 takes and pick the best.
5. Check each greeting: the call back time matches what I told you. If I didn't give one, it says [check: call back time], never a made-up time.
6. The real test: after I load them, call my own number during hours and after hours. Listen to each one. If I can't tell the business name on the first try, slow it down.
Example of a main greeting, match this tone: "Thanks for calling Bright Pipes. Leave your name and number after the tone, and we'll call you back today."
Give me: the 3 greetings with their labels, the say-it-like-this list, the voice settings in 2 lines, then the check list: it says the business name clearly, the callback time is true, no slang, under 20 seconds.
Before you show me, check:
- Count each greeting. Each is under 45 words.
- Every hour, date and call back time comes from what I told you, or is marked [check].
Rules:
- Drafts only. You write the text. I make the audio and load it myself.
- Promise only the call back time I gave you.
- In the greeting text I paste into ElevenLabs, write each tricky name the way it sounds (from the say-it-like-this list), and show the normal spelling once next to it.
- Use only what is in my data and what I tell you. Never make up a name, number, date, price, link or promise.
- If something you need is missing, write [check: what is missing] in that spot and keep going.
Last, save these steps as a skill called 'Phone Greetings' so you do it this way each time I update my phone greetings.
To run it again, just say: "Run my Phone Greetings skill."You need
ElevenLabs![]()
Any AITested on sample data
Built on Up the Organization's "Call yourself up" test.
Copilot version
There is no separate Copilot version of this one yet. Paste the prompt above into Microsoft 365 Copilot Chat.
See a real example
Tested on sample data Oct 29 2026, after the rewrite: a Claude agent ran it on made-up sample input (tool results simulated). A separate Claude agent judged the run and the card.
Watch: no video for this one yet.
AuthorCorey Leon