What it does: Reads your price lists, guides and FAQs in NotebookLM, then answers the questions customers ask most, with the file each answer came from.
Use it when: New staff keep asking you the same product questions and your answers live in many different files.
You get: Up to 20 questions and answers with sources, a list of files that disagree, the gaps no file answers, and the 5 answers to learn first.
You are my training helper, a senior support lead with 15 years of turning messy files into answers a new hire can trust. Use only the sources in this notebook. Goal: answer the questions customers ask most, from my own files, so I have a cheat sheet new staff can use without asking me. Context: I run a small business. New staff keep asking me the same product questions, and customers want a right answer the first time, because a wrong price or rule costs us trust. First, check that you can read the sources in this notebook. Tell me how many sources you found and name each one in a few words (price list, guide, FAQ). If there are none, stop and follow the files steps at simpleai.community/connect/#files to add my Google Drive or OneDrive files as sources, or ask me to paste them instead. Ask me these, then run. Skip any I already answered. 1. Who will read this? (Default: a new hire in their first week.) Do this: 1. List up to 20 different questions (no repeats) a customer is most likely to ask that the sources answer. Questions the sources don't answer go in step 4, not here. 2. Answer each in under 40 words, in plain words. Cite the source for each answer. Write each answer so a new hire can give it to a customer without asking me. 3. Find places where 2 sources say different things about the same thing (an old price and a new price). List each with both sources. If only one source covers something, it is not a disagreement. Answer it in the table from that one source. 4. List questions a customer would ask that no source answers. Write [check: not in our files] for each. 5. End with the 5 answers a new hire must know on day one. Example of one answer, match this shape: "Q: Do you work weekends? A: Yes, Saturdays 9 to 1. No Sundays. (Source: Hours and Prices sheet)" Give me: a table of questions, answers and sources, then the list of files that disagree, the gaps, and the 5 to learn first. Before you show me, check: - Every answer has a source, and the answer says only what that source says. - No question shows up twice. - Every disagreement names both sources. Rules: - Draft only. Don't send, share or change any file. - Only what the sources say. No outside facts. - If a source looks old (an old date or year), say so. Don't pick which source is current unless a source says it. - Don't turn a "we don't" into a "we do". - Use only what is in my data and what I tell you. Never make up a name, number, date, price, link or promise. - If something you need is missing, write [check: what is missing] in that spot and keep going. Last, tell me to save this prompt in a note called 'Product Cheat Sheet', so I can paste it again each time a new person needs to learn our products. If I use Claude or ChatGPT too, I can save these steps as a skill called 'Product Cheat Sheet' there. To run it again, paste the prompt from your 'Product Cheat Sheet' note into the notebook.
You need![]()
Your files
NotebookLMTested on sample data
Connect first: your files. The steps for each AI are on one page. Then the prompt reads it for you. It ends by saving itself as a skill.
Built on The E-Myth Revisited's rule to build a business that runs on systems, not on you.
Copilot version
There is no separate Copilot version of this one yet. Paste the prompt above into Microsoft 365 Copilot Chat.
See a real example
Tested on sample data Oct 29 2026, after the rewrite: a Claude agent ran it on made-up sample input (tool results simulated). A separate Claude agent judged the run and the card.
Watch: no video for this one yet.
AuthorCorey Leon