Simple AI

Cold email templates that sound like a person

These are cold email templates you paste into Claude. Each one was tested, and the real output is right below it.

Last checked October 2026Corey picks, tests and writes these, with help from Claude and Grok Bot.

1 of 9

Write a first email with one real reason to reach out

For anyone who sells to businesses. Use it when you have a real, dated reason to write to one person.

Claude

What to paste in

  • The reason you're writing, with its link and date (a job post, a new location, a post they wrote)
  • Their first name, job title and company
  • What you sell, in one line
  • One true proof point, if you have one
  • Your first name and website

Idea from the prompts.chat community. My version is below.

PromptPaste into Claude
You are my sales writer. You write cold emails that sound like a real person typed them.

Who I'm writing to: [first name], [job title] at [company]
The reason I'm writing now: [the fact, for example a job post for a sales rep]
Link to that fact: [link]
Date of that fact: [date]
What I sell: [one line]
One true proof point: [a real result or customer, or "none"]
My first name: [first name]
My website: [website]

Write one cold email to this one person.
1. Subject line: their first name, a slash, then my first name. Like "Dana / Sam".
2. First line: the reason I'm writing, in plain words. Put the link on a few words from that line. Never paste a bare link.
3. Next: what I do, and why it matters to them because of that reason.
4. Add the proof point only if I gave you one.
5. Last line: one easy question they can answer in a few words.
6. Sign off with "Thanks," then my first name, then my website in lowercase.

Rules:
- Under 80 words, not counting the subject and sign-off.
- Short sentences. Use words a 10 year old knows. Use contractions.
- No dashes longer than a hyphen. No semicolons.
- Never use any past form of the word see.
- Don't open with "I hope this finds you well", "I wanted to reach out" or a compliment.
- Don't ask for a meeting time or add a booking link in this first email.
- Never make up a fact, a number or a deadline. If the reason is weak or old, tell me before you write.

Give me the email, then its word count, then one line on what I should check.

What changed: We wrote our own prompt from the idea. We added one dated reason with its link, the two-names subject, an 80 word cap, one question at the end, a sign-off rule and a stop when the reason is weak. We cut the 70 to 120 word range and only use a proof point when you have a real one.

Source and license

See a real example

What went in

Who I'm writing to: Dana, VP of Sales at a logistics software company The reason I'm writing now: they posted a job for 2 sales reps to call US shippers Link to that fact: https://example.com/careers/sales-rep Date of that fact: October 14, 2026 What I sell: We cold call your market for you. Email runs behind it. One true proof point: none My first name: Sam My website: example.com

What Claude wrote

Subject: Dana / Sam Hi Dana, You're [hiring two sales reps to call US shippers](https://example.com/careers/sales-rep). We cold call your market for you, and email runs behind it. So calls to shippers can start now, while you hire and train. Would that help while those seats are open? Thanks, Sam example.com Word count: 43 Check: The post went up October 14. Open it and make sure it's still live and still for this team before you send.

Tested on Claude Opus 5.5, October 2026

Check before you use it

  • Open the link. Make sure the post is still live and is for this exact company and city.
  • Check the date. An old post is not a reason to write today.
  • Email law: in the US (CAN-SPAM), add your mailing address and a way to opt out. In Canada (CASL), you need consent first, plus your contact info and an unsubscribe link.

How I'd use it

When a company posts a job for sales reps, that's my reason to write. I put the link right on the job title, so they know which post I mean. I keep it short and end on one easy question. The meeting ask can wait.

Related guide: Find companies hiring for what you do

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2 of 9

Get subject lines that look like a person wrote them

For any new cold email. Use it when your subject lines look like ads.

Claude

What to paste in

  • The email you plan to send
  • Their first name and yours
  • Whether it's a new email or a reply

From my own emails at Coda.

PromptPaste into Claude
You are my email editor. You write subject lines that look like a person sent the email, not a company.

My email: [paste]
Their first name: [first name]
My first name: [first name]
New email or a reply: [new / reply]

Do this:
1. If it's a reply, stop. Tell me to keep the subject that's already in the thread, so the thread stays together.
2. If it's new, give me the two-names subject first: their first name, a slash, my first name. Like "Dana / Sam".
3. Then give me 5 more options. Each one is 2 to 5 words, lowercase, and comes from the real reason in my email.
4. For each option, say in a few words why it fits.
5. Tell me which one you'd pick and why, in one line.

Rules:
- No clickbait, no fake "Re:" or "Fwd:", no all caps, no emojis.
- Never promise something the email doesn't give them.
- No "quick question", "following up", "checking in" or "touching base".
- Never use any past form of the word see.
- Don't add facts that aren't in my email.

Give me a numbered list.
See a real example

What went in

My email: Hi Priya, Your [second clinic](https://example.com/news/second-clinic) opens in March. We answer the phone when your front desk can't, so new patients don't hang up and call someone else. Want me to send how it works for a two-location office? Thanks, Sam example.com Their first name: Priya My first name: Sam New email or a reply: new

What Claude wrote

1. Priya / Sam: Two first names. It reads like a note from one person to another. 2. your second clinic: Names the real reason you're writing. 3. march opening: Short, and it only makes sense to her. 4. calls at two clinics: Points at the problem without a pitch. 5. front desk overflow: Says when you help, in plain words. 6. new patient calls: Ties to what she cares about most. My pick: Priya / Sam. It looks personal, and your first line does the explaining.

Tested on Claude Opus 5.5, October 2026

Check before you use it

  • Use their first name the way your CRM has it, not from a call note.
  • On a reply, keep the old subject so the thread stays together.
  • Read the subject and your first line together. They should match.

How I'd use it

For a new email, my subject is their first name and mine, like "Dana / Corey". That's my rule for every new thread. It reads like a note from one person to another. When they reply, I keep their subject so the whole talk stays in one thread.

Back to the list

3 of 9

Follow up with something useful, not "just checking in"

For the 2nd or 3rd email when they haven't written back yet.

Claude

What to paste in

  • Your last email to them
  • What their company does, from their website
  • One useful link about their world, with a one-line summary
  • What you sell, in one line

From my own emails at Coda.

PromptPaste into Claude
You are my sales writer. You write follow-ups that give the person something useful.

My last email to them: [paste]
Their first name and job: [first name, job title]
What their company does: [paste from their website]
A useful link about their world: [link, plus one line on what it says]
What I sell: [one line]
My name and website: [first name, website]

Write a follow-up email in 2 parts. It goes in the same thread, so no subject line.
1. The useful thing: one line on what the link says and why it matters to them. Put the link on a few words. Never paste a bare link.
2. One question about their business that a person in their job would stop and think about. Name their product, service or market.

Rules:
- Under 50 words, not counting the sign-off.
- Don't repeat my last email. Don't mention that they didn't reply.
- Never write "just checking in", "following up", "circling back" or "bumping this".
- No guilt, no "sorry to bother you" and no offer to stop emailing.
- Short sentences. Use words a 10 year old knows. Use contractions.
- No dashes longer than a hyphen. No semicolons.
- Never use any past form of the word see.
- Only say what the link really says. If I didn't give you a summary, ask me for one.

Sign off with "Thanks," then my first name, then my website in lowercase.
Give me the email and its word count.
See a real example

What went in

My last email to them: Hi Marco, We build custom software around the tools a shop already uses, so you're not typing the same numbers into three places. Would it help to see one we built for a parts maker? Thanks, Sam Their first name and job: Marco, plant manager What their company does: makes custom metal parts for farm equipment, about 80 staff A useful link about their world: https://example.com/articles/spreadsheet-planning. A trade article on shops that still plan jobs in spreadsheets, and how much time goes into typing the same job data every week. What I sell: We build custom software around the tools a shop already uses. My name and website: Sam, example.com

What Claude wrote

Hi Marco, This piece on [shops that still plan jobs in spreadsheets](https://example.com/articles/spreadsheet-planning) gets into how much time goes into typing the same job data every week. Is your team still planning farm equipment part runs in spreadsheets, or do you have a system for that now? Thanks, Sam example.com Word count: 46

Tested on Claude Opus 5.5, October 2026

Check before you use it

  • Read the article yourself before you send it.
  • Make sure the question names their real product or market, not a guess.
  • Send it in the same thread as your last email.

How I'd use it

For one of our clients, a custom software company, my follow-ups are a link and one question. The link is an article from their site or a trade magazine that fits what the person told us on the call. Then I ask one thing about how they run their business. That's the whole email.

Related guide: Get replies by giving something useful first

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4 of 9

Answer "not right now" and keep the door open

When someone writes back "not now", "maybe next quarter" or "we're good for now".

Claude

What to paste in

  • Their reply, word for word
  • Their first name and company
  • What you sell, in one line
  • Anything they said about timing
  • Something useful you could send later (optional)

From my own emails at Coda.

PromptPaste into Claude
You are my sales writer. Someone just told me "not right now". I want to keep things friendly and open, without pushing.

Their first name and company: [paste]
Their reply: [paste it word for word]
What I sell: [one line]
What they said about timing: [paste, or "nothing"]
Something useful I could send later: [a guide, an example, a list, or "nothing"]
My name and website: [first name, website]

Write a short reply.
1. Thank them for telling me, in a few words. Don't argue with their reason.
2. If they named a time, repeat it back so we agree on it. If they didn't, ask one easy question about when is better.
3. If I gave you something useful to send, end with this shape: "I'll send over other [type of thing] relevant to [their company] as we build them." If I gave you nothing, skip this step.
4. Sign off with "Thanks," then my first name, then my website in lowercase.

Rules:
- Under 50 words, not counting the sign-off.
- No guilt and no pressure. Don't write "no rush" or "no worries".
- Never offer to stop emailing, and never say I'll leave them alone.
- Short sentences. Use words a 10 year old knows. Use contractions.
- No dashes longer than a hyphen. No semicolons.
- Never use any past form of the word see.
- Don't promise anything I didn't list.

Then tell me in one line when I should write next, so I can add it to my CRM.
See a real example

What went in

Their first name and company: Jordan, owner of a cabinet shop Their reply: Thanks Sam. We're in the middle of switching our accounting system until the new year. Not a good time right now. What I sell: We build reports so owners can see what each job really cost, every week. What they said about timing: until the new year Something useful I could send later: short write-ups of job cost reports we've built for other shops My name and website: Sam, example.com

What Claude wrote

Hi Jordan, Thanks for letting me know. Switching accounting systems is a big job, so the new year makes sense. I'll reach out in January, once the switch is done. I'll send over other job cost projects relevant to your shop as we build them. Thanks, Sam example.com Next step: Add a task for the second week of January 2027 to write to Jordan.

Tested on Claude Opus 5.5, October 2026

Check before you use it

  • Put the date they gave you in your CRM.
  • Don't stack up bumps before that date. Only write if you have something useful.
  • Only promise to send things you really have.

How I'd use it

When someone says not right now, I don't push. I write back short, agree on a time and put that date in Close. I don't stack up bumps in between. If something useful comes up for them, like a new example that fits, I send that.

Related guide: Learn why people say no and fix it

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5 of 9

Ask to be pointed to the right person

When someone says "talk to Jane" or "that's not me", and you need a way to reach the right person.

Claude

What to paste in

  • What they said, word for word
  • Who you spoke to and when
  • Who they pointed you to (a name or a team)
  • Whether you found a real email for that person
  • What you do, in one line

From my own emails at Coda.

PromptPaste into Claude
You are my sales writer. Someone pointed me to another person at their company. I need a short email to get to the right person.

What they said: [paste, word for word]
The person I spoke to: [first name, job title]
When we spoke: [day and how, like "phone call on Monday"]
Who they pointed me to: [name and title, or just a team, like "marketing"]
Did I find a real, checked email for that person? [yes, with the email / no]
What I do: [one line]
My name and website: [first name, website]

If I found a checked email, write email A. If not, write email B.

Email A, to the new person:
1. First line: say who sent me, with their full name and job title. Like "Jo Park, your ops lead, said you're the one to talk to about [topic]."
2. One line on what I do and why it fits what they said.
3. One easy question.

Email B, back to the person I spoke to:
1. Remind them in one line who I am and what I do. They may not remember me.
2. Say I couldn't find a way to reach the person they named.
3. Ask them to point me to that person, or to pass my note along.

Rules:
- Under 60 words, not counting the sign-off.
- Never guess an email address.
- Only use names exactly as I gave them. If a last name is missing, use the first name only, and tell me.
- Short sentences. Use words a 10 year old knows. Use contractions.
- No dashes longer than a hyphen. No semicolons.
- Never use any past form of the word see.
- Sign off with "Thanks," then my first name, then my website in lowercase.
See a real example

What went in

What they said: I'm not the one for this. You want Carmen, she runs our sales team. The person I spoke to: Theo, office manager When we spoke: phone call on Monday Who they pointed me to: Carmen, runs the sales team (no last name) Did I find a real, checked email for that person? no What I do: We cold call your market for you, and email runs behind it. My name and website: Sam, example.com

What Claude wrote

Email B Hi Theo, It's Sam. We spoke on the phone Monday. I cold call markets for companies, and email runs behind the calls. You said Carmen runs your sales team, but I couldn't find a way to reach her. Could you point me to her, or pass this note along? Thanks, Sam example.com Note: I only have Carmen's first name. Get her last name and a checked email before you write to her.

Tested on Claude Opus 5.5, October 2026

Check before you use it

  • Never guess an email. Find a real one, or ask.
  • Make the new person their own lead in your CRM the same day.
  • Check both names against your CRM, not your call notes.

How I'd use it

On our calls, people say "you want to talk to Jane" a lot. I make Jane her own lead that same day. If I can't find a real email for her, I don't guess. I write back to the person who sent me, remind them who I am, and ask them to point me to her.

Related guide: Get anyone's work email and mobile

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6 of 9

Send a one-line nudge to someone who knows you

For past clients, old leads and people you've already talked to. Not for strangers.

Claude

What to paste in

  • Who they are and how you know them
  • The last thing you talked about (optional)
  • What you do now, in a few words

From my own emails at Coda.

PromptPaste into Claude
You are my writing helper. I want to send a one-line email to someone who already knows me.

Who they are: [first name, how we know each other]
The last thing we talked about: [one line, or "nothing"]
What I do now: [a few words]
My first name: [first name]

Write 3 versions of a one-line email.
Each one:
1. Starts with "Hey [their first name],".
2. Asks one casual question about whether they need help with what I do. Like "any chance you need some hands on deck for [what I do]?"
3. Ends with just my first name on the next line.

Rules:
- One sentence. Under 25 words.
- No proof, no prices, no links and no "hope you're well".
- Sound like a text to a friend, not a sales email.
- Never use any past form of the word see.
- No dashes longer than a hyphen. No semicolons.

Then pick the one that sounds most like a real person, and say why in one line.
See a real example

What went in

Who they are: Nina, an ops director we talked to last year about cold calling The last thing we talked about: she said to check back after their busy season What I do now: cold calling as a service My first name: Sam

What Claude wrote

1. Hey Nina, now that busy season is winding down, any chance you need some hands on deck for cold calling? Sam 2. Hey Nina, is cold calling back on the list now that busy season is behind you? Sam 3. Hey Nina, still want a hand with cold calling, or not really? Sam My pick: Number 1. It picks up where you left off and asks one easy question.

Tested on Claude Opus 5.5, October 2026

Check before you use it

  • Only send this to people who know you.
  • Make sure nobody on your team is already talking to them.
  • If they gave you a time, make sure it has passed.

How I'd use it

For past clients and old leads, I send one line. Something like "any chance you need some hands on deck for cold calling?" and just my first name. No proof, no price. They already know what I do.

Back to the list

7 of 9

Cut a long email to under 80 words

When your email is long, sounds like a robot or reads like a brochure.

Claude

What to paste in

  • The long email
  • The one thing you want them to do
  • What's attached or linked

Idea from Anthropic. My version is below.

PromptPaste into Claude
You are my email editor. My email is too long. Cut it so a busy person can read it on a phone.

My email: [paste]
The one thing I want them to do: [for example: reply, pick a time, read the attached file]
What's attached or linked: [list, or "nothing"]

Do this:
1. Find the one main point. Put it first.
2. Cut it to 3 short parts: why I'm writing, the one useful thing, and the one next step.
3. Move long detail out of the body. Point to the attachment or link instead.
4. Rewrite every line so I'd say it out loud to a friend.
5. Ask yourself: could this email go to a different company if you changed two words? If yes, tell me what's missing.

Rules:
- Under 80 words, not counting the sign-off.
- Keep the facts, names, numbers and dates you use exactly as I wrote them. Don't add new ones.
- Cut openers like "I hope this finds you well" and "I wanted to reach out".
- Cut buzzwords and sales talk.
- Short sentences. Use words a 10 year old knows. Use contractions.
- No dashes longer than a hyphen. No semicolons.
- Never use any past form of the word see.
- No bold labels or bullet lists unless I had them.

Give me the new email, its word count, and a short list of what you cut.

What changed: We took two checks from it: read the email out loud, and ask if it could go to a different company with two words changed. Step 5 of our prompt rewords that second check. The rest of the prompt is our own, built on my short email rules.

Source and license

See a real example

What went in

My email: Hi Hannah, I hope this email finds you well. My name is Sam and I'm the founder of a company that helps businesses like yours grow their sales pipeline through outbound calling. I wanted to reach out because I noticed that your company recently opened a new office in Denver, which is really exciting news and a huge milestone. Congratulations to you and the whole team! Expanding into a new market can be hard, especially when it comes to building relationships with new customers who don't know your brand yet. That's where we come in. Our team of experienced callers reaches out to decision makers in your target market, has real conversations with them, and books meetings directly on your calendar. We handle everything from building the list to writing the script to making the calls, so your team can focus on closing deals. We've worked with companies in many different industries and we'd love to do the same for you. I've attached a one-page overview of how we work. Would you be open to a quick 15-minute call sometime next week to talk about how we might help you hit the ground running in Denver? Please let me know what times work best for you. Best regards, Sam The one thing I want them to do: reply if calls in Denver would help What's attached or linked: a one-page overview (PDF)

What Claude wrote

Hi Hannah, Your new Denver office means lots of buyers there who don't know you yet. Our callers reach the decision makers in your market, have real conversations with them and book meetings on your calendar. We build the list, write the script and make the calls. The one-page overview is attached. Would calls in Denver help right now? Thanks, Sam Word count: 59 What I cut: - "I hope this email finds you well" and "I wanted to reach out" - The "My name is Sam" intro. Your sign-off already says it. - The congratulations line - "We've worked with companies in many different industries", since it doesn't prove anything - The 15-minute call ask and "let me know what times work". You only want a reply, so it's one easy question now. Different company test: Close. Only "Denver" ties it to them. Add one more real fact, like who they sell to there.

Tested on Claude Opus 5.5, October 2026

Check before you use it

  • Check that no fact changed in the cut.
  • Make sure the file is really attached before you send.
  • Read it out loud once.

How I'd use it

I keep emails short. Prospect emails run about 50 to 60 words, and client emails stay under 80. Once, one client's ten follow-up drafts ran over 150 words each, and we cut every one to under 70. Long detail goes in a PDF, because nobody reads 500 words on a phone.

Related guide: Draft every follow-up email the same day

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8 of 9

End an email run without closing the door

Use it instead of a break-up email, for the last email in a run when they haven't written back.

Claude

What to paste in

  • Short versions of what you've sent so far
  • Their first name, job and company
  • What their company does
  • One useful link, with a one-line summary
  • What you sell, in one line

From my own emails at Coda.

PromptPaste into Claude
You are my sales writer. This is the last email in my run to this person. They haven't written back. I don't want a break-up email. I want to leave them with something useful and keep the door open.

What I've sent so far: [paste short versions]
Their first name, job and company: [paste]
What their company does: [paste from their website]
One useful thing: [a news link, an article or an example, plus one line on what it says]
What I sell: [one line]
My name and website: [first name, website]

Write the email.
1. Open with the useful thing and why it matters to them. Put the link on a few words. Never paste a bare link.
2. Ask one or two short "are you doing this yet?" questions about their business.
3. End with this shape: "I'll send over other [type of thing] relevant to [their company] as we build them."
4. Sign off with "Thanks," then my first name, then my website in lowercase.

Rules:
- Under 70 words, not counting the sign-off.
- Never say this is my last email. Never say I'll stop, leave them alone, close the loop or close their file.
- Never mention that they didn't reply. No guilt and no "sorry to bother you".
- Never write "no rush" or "feel free to ignore this".
- Short sentences. Use words a 10 year old knows. Use contractions.
- No dashes longer than a hyphen. No semicolons.
- Never use any past form of the word see.
- Only say what the link really says. Don't make up news, numbers or deadlines.

Give me the email and its word count.
See a real example

What went in

What I've sent so far: 1) A first email about missed calls after 5 pm. 2) A follow-up with our guide to after-hours calls. Their first name, job and company: Kim, owner of a roofing company with 45 staff What their company does: roof repairs and new roofs for homes One useful thing: https://example.com/articles/photo-updates. A trade article on roofers who send the homeowner a photo update at the end of each job. What I sell: We answer missed calls for trades after hours and text the caller back. My name and website: Sam, example.com

What Claude wrote

Hi Kim, This article covers [roofers who send homeowners a photo update](https://example.com/articles/photo-updates) at the end of each job. Is your crew doing photo updates yet? And when a homeowner calls after 5, does someone pick up? I'll send over other ideas relevant to your roofing business as we build them. Thanks, Sam example.com Word count: 50

Tested on Claude Opus 5.5, October 2026

Check before you use it

  • Read the link yourself. Only say what it says.
  • Put a reminder in your CRM to send them the next useful thing.
  • Email law: in the US (CAN-SPAM), add your mailing address and a way to opt out. In Canada (CASL), you need consent first, plus your contact info and an unsubscribe link.

How I'd use it

I don't send break-up emails. We keep in touch with everyone we've talked to, unless they ask us to stop. So the last email in a run still gives them something useful. It ends with "I'll send over other projects relevant to [company] as we build them."

Related guide: Get replies by giving something useful first

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9 of 9

Check names, links and facts before you send

Right before you send any sales email. It takes one minute.

Claude

What to paste in

  • The email you're about to send
  • Who it's going to
  • Their name and company from your CRM
  • Your call notes, if there was a call
  • Today's date

From my own emails at Coda.

PromptPaste into Claude
You are my email checker. Read my email before I send it and find mistakes. Don't rewrite it unless I ask.

My email: [paste]
Who it's going to: [email address]
Their name and company, from my CRM: [paste]
My call notes: [paste, or "none"]
Today's date: [date]

Check these and give me a pass or fix for each:
1. Name: does the name in the email match my CRM exactly? Trust my CRM over call notes, because notes often get names wrong.
2. Links: list every link. Tell me to open each one and make sure it goes to the right page. Flag any bare link that isn't on words.
3. Facts: list every fact, number and date. Mark each one as found in my notes, or not found.
4. Dates: flag any date that's already past, or a weekday that doesn't match the date.
5. Blanks: flag any blank like [name] I forgot to fill in.
6. Words: flag dashes longer than a hyphen, semicolons, any past form of the word see, and filler like "just checking in".
7. Length: give the word count. Flag it if it's over 80.
8. Inbox: flag it if it's going to a shared inbox like info@ or sales@ instead of a person.

Rules:
- Only check what's here. Never make up a problem.
- Keep it short. A table is fine.

End with one line: "Ready to send" or "Fix first", and the top thing to fix.
See a real example

What went in

My email: Subject: Bryan / Sam Hey Bryan, Good talking Tuesday. You said your team spends Monday mornings rebuilding the same job report by hand. Here's [how a shop like yours fixed that](https://example.com/case-studies/job-reports). Want to walk through it Thursday, October 15 at 10 am? Thanks, Sam example.com Who it's going to: brian@example.com Their name and company, from my CRM: Brian, a sheet metal shop My call notes: Tue Oct 13. Brian says the team rebuilds the job cost report every Monday by hand. Wants to see an example. Today's date: Monday, October 19, 2026

What Claude wrote

| Check | Result | |---|---| | 1. Name | Fix. The email says "Bryan" in the subject and greeting. Your CRM says "Brian". | | 2. Links | 1 link, on words. Open it and make sure it's the right example. | | 3. Facts | "Good talking Tuesday": found (Oct 13). "Monday mornings": your notes say every Monday, not mornings. "how a shop like yours fixed that": not found. Make sure the page shows that. | | 4. Dates | Fix. Thursday, October 15 is already past. Today is October 19. | | 5. Blanks | Pass. | | 6. Words | Pass. | | 7. Length | Pass. 38 words. | | 8. Inbox | Pass. It goes to a person. | Fix first. Change "Bryan" to "Brian", then pick a new date.

Tested on Claude Opus 5.5, October 2026

Check before you use it

  • Open every link yourself. A page can load and still be the wrong page.
  • Fix the top problem first, then run the check again.

How I'd use it

Before anything goes out, I open every link and read the page. A link can load and still be the wrong page. Names come from my CRM, never from the call transcript, because transcripts get names wrong. Both have gone wrong for me before.

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