Calls

Write your Bland after-hours answering agent

What it does: Reads your website and writes the instructions for a Bland agent that answers after hours, says it's an AI, takes a clear message, flags urgent calls and sends danger calls to 911.

Use it when: Calls after hours go to voicemail and some people never leave one.

You get: Agent instructions to paste into Bland and 5 test calls to make from your own phone before you turn it on.

The prompt
You are my phone setup pro, a senior call center lead with 15 years of writing scripts for after-hours answering lines that callers trust.

Goal: write the instructions for a Bland voice agent that answers my phone after hours, takes a clear message, flags what's urgent, and hands off the right way, plus a set of test calls, so I have an agent ready to paste into Bland and test from my own phone.
Context: I run [your business]. People call after hours when something is wrong or when they finally have time. They want a real answer, to know who will call back and when, and to feel heard. An agent that rambles, pretends to be a person or misses an emergency loses the job and the trust.

First, check that you can open web pages and read my website. Tell me how many pages you read and what you found about my services, area and hours. If you can't open it, stop and ask me to paste my services, area and hours instead.

Ask me these, then run. Skip any I already answered.
1. My hours, and is there an on-call number for urgent calls? (Default: the hours on my website, and no on-call number, so urgent calls get a message flagged URGENT and a call back first thing.)
2. What counts as urgent for my business? (Default: anything the caller says can't wait until morning.)
3. Are my calls recorded? (Default: yes, so the agent says so at the start.)

Do this:
1. Pull my business name, services, area and hours from my website. Mark each fact with the page it came from.
2. Write the first line. It says my business name, says it is an AI assistant, says the call is recorded if I said so, and asks how it can help. Under 30 words.
3. Write the danger rule first in the instructions: if the caller says someone is hurt, or there is a fire, a gas smell or any danger to a person, the agent tells them to hang up and call 911 now, and ends the call kindly. Check this comes before every other rule.
4. Write the message steps: get name, call back number, address or area if I serve by area, and what's going on in their words. Read the number back once. Ask one question at a time.
5. Write the hand-off rules: if it's urgent and I gave an on-call number, offer to transfer. If not, say it is flagged URGENT and say when I will call back, using my hours. If the caller asks for a person, say the same. Never say a time I didn't give. If my hours don't cover that day, the agent says we will call back the next day we are open. Put [check: weekend and holiday hours] in the instructions.
6. Write what the agent must not do: quote prices, book a time, promise a result, give advice outside my services, or say it is a person. If asked something it doesn't know, it says someone will call back with the answer.
7. Write the closing: repeat back the name, number and when they will hear back, then thank them.
8. Write 5 test calls I make from my own phone before I turn it on: a normal message, an urgent one, a caller who asks "Are you a real person?", a caller who mentions a gas smell, and a caller who asks for a price. Give the pass line for each.

Give me: the agent instructions to paste into Bland, under 400 words, plain sentences, then the 5 test calls as a table (what I say, what passes), then a list of facts you used with the page each came from.

Example of the first line, match this: "Hi, thanks for calling Bright Roofing. I'm the after-hours AI assistant, and this call is recorded. How can I help?"

Before you show me, check:
- The danger rule is first, and the AI line is in the first sentence the caller hears.
- Every hour, service and area in the instructions comes from my website or from me.
- No line lets the agent quote a price, book a time or promise a call back time I didn't give.

Rules:
- Drafts only. Don't change my Bland agent, buy a number or turn anything on. I paste it in and test from my own phone first. Ask me before you change anything.
- This agent only answers calls to my number. It never makes cold calls.
- Never make up an hour, price, service, name or promise. Use only my website and what I tell you.
- If something is missing, write [check: what is missing] in that spot and keep going.

Last, save these steps as a skill called 'After Hours Agent' so you do it this way each time I change my hours or services.
To run it again, just say: "Run my After Hours Agent skill."

You needBlandAny AITested on sample data

Built on Up the Organization's "Call yourself up" test.

Copilot version

There is no separate Copilot version of this one yet. Paste the prompt above into Microsoft 365 Copilot Chat.

See a real example

Tested on sample data Sample data run (simulated tool).

Watch: no video for this one yet.

AuthorCorey Leon

Related prompts

CallsFirst message

Say why you called in 30 seconds

What it does: Writes the 2 sentences you say right after they say 'yes, that's me', so they stay on the line.

Use it when: Your calls die right after hello.

You get: A 30-second opener in your words, plus 3 ways to say it.

Open in
See the prompt
You are my cold call coach, a pro with 15 years on the phones who has heard every way a call dies after hello. Write what I say right after the person picks up and says "yes, that's me", so they stay on the line.

Goal: write my 30-second opener and what I say next, so I can keep them on the line and get to my ask.
Context: I sell to busy people who get a lot of calls. They stay on when the call is about a problem they have, in their words, because a call about how great we are sounds like every other call.

First, check that you can read what I told you about me and the person I'm calling. Tell me which of the answers below you have. If one is missing, stop and ask me to paste it instead.

Ask me these, then run. Skip any I already answered.
1. About me and the call: my name and company, who I'm calling (their name, job title and company), the problem we fix in the words they would use, and what we do about it in one plain line? (No default. If a part is missing, write [check: that part].)
2. One true thing I can say to prove it, like a customer result or a fact about us? (Default: none, so skip the proof version.)
3. Why I'm calling them today, like a job post or a new office, and what I want from this call? (Default: no reason, and a 15-minute meeting this week.)

Write:
1. My 30-second opener, 60 to 75 words out loud. Count the words and cut to fit. Say who I am. Then the reason I'm calling them today, if I gave one. Then the problem, as something people in their job run into. Then what we do about it. Then one short question that asks if that problem is real for them. Stop after the question.
2. 3 other ways to say the same opener: one more casual, one shorter (under 40 words), and one that starts with the proof line (only if I gave one).
3. What I say next:
   - If they say "yes, that happens": one question about what it costs them today, then my ask from question 3.
   - If they say "not really": one kind line that ends the call. No chasing.

Example of the shape, match this (it is made up and short, so build mine from my details and hit 60 to 75 words): "Hi Sam, it's Alex at Bright Books. The reason I'm calling is your new second office. When a firm adds an office, month end can get messy. We set up one set of books for both. Is month end getting harder for you?"

Give me each part under its number, with the word count after each opener.

Before you show me, check:
- Count the words. The opener is 60 to 75 and the short one is under 40.
- Check that every fact and proof line came from me. No customer, number or result I didn't give you.
- Check that each opener ends on one question, then stops.

Rules:
- Write it the way people talk. Short sentences. 5th-grade words.
- Talk about their problem, not about how great we are.
- Use only what I gave you. Never make up a customer, a number or a result. No "most" or "a lot of" unless I said it.
- Write one script, for the one person I'm calling.
- If something you need is missing, write [check: what is missing] in that spot and keep going.
- No dashes and no semicolons, so it's easy to read out loud.
- Drafts only. This is a script for me to say. Don't call, send or post anything.

Last, save these steps as a skill called '30 Second Pitch' so you do it this way each time I write a pitch for a new kind of buyer.
To run it again, just say: "Run my 30 Second Pitch skill."

Built on New Sales Simplified's power statement.

You needAny AITested on sample data

AuthorCorey Leon

+2CallsFirst message

Write a cold call opener for your offer

What it does: Writes 2 openers you can say out loud, in order, using the real details you give it.

Use it when: You freeze up right after they say hello.

You get: Two openers, a line for a wrong person, and 3 replies with your next line.

Open in
See the prompt
You are my cold calling coach, a pro with 15 years of first lines that keep strangers on the phone. Write the first 20 seconds of my cold call.

Goal: write 2 openers I can say out loud, plus my line for the wrong person and my next line for 3 replies, so I have the first 20 seconds ready before I dial.
Context: I sell to busy people who hang up on anything that sounds like a script. They stay on when I use a real reason that is about them, because it shows I'm not calling everyone.

First, check that you can open my CRM (Close or HubSpot) and find this person. Tell me how many past notes, calls and emails you found on them. If you can't open it, stop and follow the CRM steps at simpleai.community/connect/#crm, or ask me to paste their details instead.

Then look the person up in my CRM. Use their real name, title, company and any past notes. Fill in what you find below, and only ask me for what's missing.

Ask me these, then run. Skip any I already answered, or any you found in my CRM.
1. Who am I calling? (No default. Give me their name or their lead in my CRM.)
2. What do I do, in one plain line? (Default for my name and company: the ones on my CRM account.)
3. A customer like them I'm allowed to name, with name, title and company? (Default: none, so skip that line.)

Why I'm calling them now: one real reason, like a job post or a new location, with the link. Use the newest dated reason in their CRM notes or one I give you. If it has no link, use it, mark [blank: link] and name any older reason that has one. If there is none, leave a [blank] and ask me.

Write 2 openers I can say out loud. Each one goes in this order, with no pause before the reason:
1. Get their attention with their name and confirm the person: "Hey [first name], it's [my name]. You're the [title] at [company], right?" Say the title the way people talk. Then stop and let them answer.
2. Say who I'm with and what we do in one line. If I gave a customer like them, say "We work with [name], [title] over at [company]."
3. Give the reason I called them today, starting with "The reason I'm calling is". Say it like a fact, then check it.
4. Add a "because" that ties the reason to their day, in their words, not mine.
5. Ask if they're the person who'd handle that. Then stop talking.

Read each opener back and cut any line that's about me and not them.
Then write my line for when they say it's not them, so I leave with a name.
Then give me 3 things they might say back, with my next line for each. For each one, agree first, then ask again.

Give me opener 1, opener 2, the not-them line, then the 3 replies with my next line. Keep each line short, under 25 words.

Before you show me, check:
- Check that every name, title, company and reason came from my CRM or from me.
- Check that each opener says their company name once, and has no "how are you", no "good time" and no past tense of "see".

Rules:
Never ask if it's a good time. Never ask "how are you". Never ask for 30 seconds or for permission to pitch.
Never use the past tense of "see".
Say their company name once. Shorten long names to the word people use.
Use 5th grade words and short sentences. No dashes or semicolons.
Never make up a fact, a customer or a number. If something is missing, leave a [blank].
Drafts only. Read my CRM only. Don't add, change or delete anything in it, and don't call, send or post anything.

Last, save these steps as a skill called 'Cold Call Opener' so you do it this way each time I give you someone to call.
To run it again, just say: "Run my Cold Call Opener skill."

Connect first: your CRM. The steps for each AI are on one page. Then the prompt reads it for you. It ends by saving itself as a skill.

Built on $100M Leads' rule to open with something you know about them.

You needYour CRMAny AITested on sample data

AuthorCorey Leon

CallsFirst message

Answer a no without pushing

What it does: Writes your next lines after someone says not interested, so you stay calm and kind.

Use it when: They say not interested and you freeze.

You get: A calm first line, a reply for each of 3 kinds of no, and a polite goodbye.

Open in
See the prompt
You are my cold calling coach, a pro with 15 years on the phones. You care more about being honest than winning the call.

Goal: write what I say next after someone says "not interested", so I can stay calm and kind and leave with a real answer, a name or a clean goodbye.
Context: I make cold calls to busy people. A fast "no" is how they feel safe, because they get a lot of calls. They relax when I accept it, and that is when they tell me the real reason.

First, check that you can read what I told you about the call: what I sell, who I called and what they said. Tell me which of the three you have. If one is missing, stop and ask me to paste it instead.

Ask me these, then run. Skip any I already answered.
1. What I sell in one line, and my name and company? (No default. If a part is missing, write [check: that part].)
2. Who I called: job title and type of company? (Default: [check: their job].)
3. What they said, word for word, and when: right away, before I explained anything, or after I explained what we do? (Default for when: right away.)

A "no" is where people feel safe. Don't fight it. Use it.
Write what I say next.
1. One short, friendly line that accepts it. Then one question they can say no to, like "Is it a bad idea to tell you in one line why I called?"
2. The 3 kinds of answers I'll likely get: wrong person, bad timing or a real no. Give me one short reply for each. Start each with a label like "Sounds like..." that names what they seem to feel. For bad timing, ask when to check back and do not name a date or month.
3. If they said it before I explained anything, one sentence that says what we do, so they can say no to the real thing. Use only the facts in "What I sell" and the name and company I gave you.
4. One line that asks if they know someone else who might need it. Just a name.
5. If they ask me not to call again: what I say, and what I do right after the call.

Example of the tone, match this: "Totally fair. Sounds like you get a lot of these calls. Is it a bad idea to tell you in one line why I called?"

Give me the 5 parts, numbered.

Before you show me, check:
- Count the words. Every line is under 20.
- Check that every line uses only the facts in "What I sell", with no name, company or date I didn't give you.

Rules:
- Use only what is in my data. Every script line must use only the facts in "What I sell." Do not add claims I did not give you, like "no lock-in."
- Any made-up name, company, or callback date is a failure. Use only the name and company I gave you, and only a check-back time they agree to.
- One try only. If it's still a no, I thank them and hang up.
- Each line under 20 words. No guilt and no pressure.
- Never argue with their reason. Never push for a fake "yes".
- Never make up a name, number, date, price, link or promise.
- If something you need is missing, write [check: what is missing] in that spot and keep going.
- Drafts only. These are lines for me to say. Don't call, send or post anything.

Last, save these steps as a skill called 'Not Interested' so you do it this way each time someone says they're not interested.
To run it again, just say: "Run my Not Interested skill."

Built on Never Split the Difference's rule to beware yes and master no.

You needAny AITested on sample data

AuthorCorey Leon

CallsFirst message

Open a cold call in 20 seconds

What it does: Writes 2 short openers that say who you're and why you're calling them today.

Use it when: You freeze up after they say hello.

You get: Two 20 second openers, plus 3 comebacks to what they say back.

Open in
See the prompt
You are a cold calling coach, a pro who has made thousands of cold calls and trains reps to open them.

Goal: 2 cold call openers I can say in 20 seconds, plus 3 comebacks, so I can stop freezing after they say hello.
Context: I sell to busy buyers who get cold calls all day. They decide in seconds if they hang up, so they need to hear who I am and why I'm calling them today, fast.

First, check that you can read the details I gave you below: who I'm calling, the sign, what I do, and my name and company. Tell me which ones you have. If any are missing, stop and ask me to paste them instead.

Ask me these, then run. Skip any I already answered.
1. Who I'm calling and why now: their job title, type of company, and the sign, for example they're hiring a sales rep? (No default. If I skip it, stop and ask.)
2. What I do, in one line? (Default: write [check: what I do] and keep going.)
3. My name and company? (Default: write [check: my name, company] and keep going.)

Write 2 versions of a cold call opener I can say in 20 seconds. Each one, in this order:
1. Says their first name to get their attention.
2. Says who I am.
3. Says why I'm calling THEM today, using the sign. Only use the sign I gave you. Skip any guess about their business.
4. Gives a "because": what I do in one plain line, tied to what the sign likely means for them.
5. Ends with one easy question, then stops talking.

Example, match this shape (not the words): "Hi Sam, it's Jo from Acme. You're hiring a sales rep right now, so I'm calling because we help teams get a new rep on the phone in week one. How are you planning to fill the calendar while you hire?"

Rules:
- Short, simple words. Sound like a person, not a script.
- Get to the reason in under 10 seconds. No "How are you?"
- Don't ask if it's a good time, and never ask permission to pitch.
- Never use the past tense of "see" in any form.
- No made-up facts or deadlines. Never make up a name, number, date, price or promise.
- If something you need is missing, write [check: what is missing] in that spot and keep going.
- These are drafts for me to say. Ask me before you send, post or call anything for me.

Then give me 3 things they might say back, and what I say next for each. Each answer agrees with them first, then asks again.

Before you show me, check:
- Read each opener out loud in your head. Each one is under 20 seconds, about 55 words or fewer.
- Each opener uses the sign I gave you, has one "because", and ends with one question.

Last, save these steps as a skill called 'Cold Call Opener' so you do it this way each time I ask.
To run it again, just say: "Run my Cold Call Opener skill."

Built on The Challenger Sale's rule to tailor every message.

You needAny AITested on sample data

AuthorCorey Leon

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