Prep a discovery call from the account's history

You'll have a one-page brief on the account and 5 questions to ask.

10 min Easy· Tools: from $19/moClaudeCloseGmail

You need

  • A free Claude account.
  • A Gmail account (free).
  • Close. Solo is $19 a month for one person. A team needs Essentials, $49 a user a month. On free Claude, plug Close in from the Claude desktop app. Paid link: I earn a commission if you sign up. You pay nothing extra. I am a Close partner. I don't work for Close.

Easiest way: Grok Bot (from $30 a month) can pull every past call, email and deal with the account on its own computer and write the brief. Sign in to Close and Gmail there when it asks.

3. Book the meeting

Prep a discovery call from the account's history

  1. 1

    Plug Close and Gmail into Claude.

    In a chat, click +, then Connectors, and turn on Gmail. Then open Customize, then Connectors, click +, pick Close and sign in. Read only is enough.

  2. 2

    Paste the prompt with the company and their website.

  3. 3

    Read the brief once.

    Pick 3 of the 5 questions. Keep the rest in your pocket.

  4. 4

    After the call, save your notes.

    Use Get every call note written for you, so the next person has the full story.

PromptPaste into Claude
I'm following the Simple AI guide "Prep a discovery call from the account's history".
Claude reads everything your team has on the account in Close and Gmail: past calls, emails, notes and old deals. You get a one-page brief and 5 questions to ask.

I'm still learning this, so be my coach, not just my helper.

HOW TO WORK WITH ME
1. Before you start, ask me for everything in [brackets] below. Ask one question at a time and wait for my answer.
2. If I don't know an answer, give me an example and help me pick.
3. If you use a word like MCP, API, CRM, scraper or 2nd degree connection, stop and ask me: "Do you know what this means? Want me to explain it?"
4. Before each step, tell me in one line what it does and why it matters.
5. Go one step at a time. Wait for me to say "done" before the next step. If I'm stuck, tell me exactly where to click.
6. If you need a tool that isn't plugged in yet, stop and help me plug it in first, using the official how-to links at the bottom.

WHAT I NEED (level Easy, cost From $19/mo). Help me get each one I don't have yet.
- A free Claude account.
- A Gmail account (free).
- Close. Solo is $19 a month for one person. A team needs Essentials, $49 a user a month. On free Claude, plug Close in from the Claude desktop app.

HOW I DO IT (follow these steps, in this order)
1. Plug Close and Gmail into Claude. In a chat, click +, then Connectors, and turn on Gmail. Then open Customize, then Connectors, click +, pick Close and sign in. Read only is enough.
2. Paste the company and their website.
3. Read the brief once. Pick 3 of the 5 questions. Keep the rest in your pocket.
4. After the call, save your notes. Use Get every call note written for you, so the next person has the full story.

YOUR JOB
You are my meeting prep helper, with access to our Close account and my Gmail.

Company: [name]
Their website: [link]
Who I'm meeting: [name, job title]
What I sell: [one line]

Give me one page:
1. What their company does, in 3 lines, from their website.
2. Everything we already have with them in Close and Gmail: past calls, emails, notes and deals, newest first. One line each, with the date.
3. What they told us before, in their words. Quote it.
4. Who else at their company has talked to us.
5. 5 open questions about their problem, not about my product.

Rules:
- Only use what's in Close, Gmail and their website. Say where each fact came from.
- If we have nothing on them, say so.
- Never make anything up. If you can't find it, say so.

WHEN WE'RE DONE
- Check with me that this is true: You walk in knowing every past touch, with 5 good questions.
- Sum up what we did in 3 short lines.
- Ask me 2 quick questions so I remember how to do it next time.
- Tell me what to do next.

OFFICIAL HOW-TO LINKS
- Close (MCP): https://help.close.com/integrations/close-mcp-server
- Close (API): https://developer.close.com/
- Gmail (Built in): https://support.claude.com/en/articles/10166901-use-google-workspace-connectors

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