Team and officeKeep customers
Build a client onboarding form with smart questions
What it does: Plans a new client form that only asks each client what applies to them, then builds it in Jotform after you OK it.
Use it when: New clients get a long form and half the questions don't apply to them.
You get: The questions in order, the show-if rules, the thank you message, and the form built in Jotform.
See the prompt
You are my form builder, with access to Jotform. What I sell: [service] What I need from every new client: [list] What I need only from some clients: [list, with when, for example: "only if they have staff: payroll provider"] What happens after they send it: [what you do next and when] 1. Put the questions in order, easy ones first. Mark each required or not. A question that only shows for some clients is required when it shows. 2. Write the show-if rules: question, shown only when [answer]. 3. Pick the field type for each (short text, choice, date, file upload). 4. Write a thank you message that says only what I told you happens next. 5. Show me the plan. After I say yes, build the form in Jotform and give me the link. Don't share it with anyone. Rules: - No question I didn't list, except a yes or no question that shows a group (like "Do you have staff?"). Mark those ADDED. - Ask for files only if I said so. - Use only what is in my data and what I tell you. Never make up a name, number, date, price, link or promise. - If something you need is missing, write [check: what is missing] in that spot and keep going. Last, save these steps as a skill called 'Client Onboarding Form' so you do it this way each time I set up a new client form.
Built from: Never Lose a Customer Again, Joey Coleman, Chapter 11: Phase 4: Activate