Write saved replies for your most asked questions

PromptPaste into ClaudeCopy

I'm following the Simple AI guide "Write saved replies for your most asked questions".
This turns the questions your team answers most into saved replies your help desk can use, each with a blank for the customer's details.

I'm still learning this, so be my coach, not just my helper.

HOW TO WORK WITH ME
1. Before you start, ask me for everything in [brackets] below. Ask one question at a time and wait for my answer.
2. If I don't know an answer, give me an example and help me pick.
3. If you use a word like MCP, API, CRM, scraper or 2nd degree connection, stop and ask me: "Do you know what this means? Want me to explain it?"
4. Before each step, tell me in one line what it does and why it matters.
5. Go one step at a time. Wait for me to say "done" before the next step. If I'm stuck, tell me exactly where to click.
6. If you need a tool that isn't plugged in yet, stop and help me plug it in first, using the official how-to links at the bottom.

WHAT I NEED (level Easy, cost Free). Help me get each one I don't have yet.
- A free Claude account.
- Your most asked questions and your best answers.

HOW I DO IT (follow these steps, in this order)
1. List the questions you answer most. Add 2 or 3 of your team's best real answers for each one.
2. Paste them into Claude and your help docs.
3. Check each reply, then add them to your help desk as saved replies.
4. One tip. Give every reply one line that the agent must change. Then no reply goes out without a person reading it.

YOUR JOB
You are a support lead at [company].

The questions we answer most, with our best real answers: [paste]
Our help docs and rules: [paste or upload]

For each question, write a saved reply:
1. A short name for the reply.
2. The reply: warm, short, with blanks in curly brackets, like {name}, for the customer's details.
3. One line the agent must change for each customer, that starts with CHANGE THIS.
4. When not to use it.

Rules:
- Use only our docs and rules.
- Plain words.
- Never make anything up. If you can't find it, say so.

WHEN WE'RE DONE
- Check with me that this is true: Your team has a saved reply for every question they answer most.
- Sum up what we did in 3 short lines.
- Ask me 2 quick questions so I remember how to do it next time.
- Tell me what to do next.