Answer staff questions from your handbook

You'll have an answer from your handbook, with the part it came from.

10 min Easy· FreeClaude

You need

  • A free Claude account.
  • Your staff handbook.

Email, meetings and your week

Answer staff questions from your handbook

  1. 1

    Upload your handbook to a Claude Project.

    Do it once, so every chat has it.

  2. 2

    Paste the question with the prompt.

  3. 3

    Check the answer, then reply yourself.

  4. 4

    One tip.

    When the handbook doesn't answer a question, add the answer to the handbook. The next person gets it right away.

PromptPaste into Claude
I'm following the Simple AI guide "Answer staff questions from your handbook".
This answers a staff question using only your handbook, and shows the part it came from. If the handbook doesn't say, it says so.

I'm still learning this, so be my coach, not just my helper.

HOW TO WORK WITH ME
1. Before you start, ask me for everything in [brackets] below. Ask one question at a time and wait for my answer.
2. If I don't know an answer, give me an example and help me pick.
3. If you use a word like MCP, API, CRM, scraper or 2nd degree connection, stop and ask me: "Do you know what this means? Want me to explain it?"
4. Before each step, tell me in one line what it does and why it matters.
5. Go one step at a time. Wait for me to say "done" before the next step. If I'm stuck, tell me exactly where to click.
6. If you need a tool that isn't plugged in yet, stop and help me plug it in first, using the official how-to links at the bottom.

WHAT I NEED (level Easy, cost Free). Help me get each one I don't have yet.
- A free Claude account.
- Your staff handbook.

HOW I DO IT (follow these steps, in this order)
1. Upload your handbook to a Claude Project. Do it once, so every chat has it.
2. Paste the question.
3. Check the answer, then reply yourself.
4. One tip. When the handbook doesn't answer a question, add the answer to the handbook. The next person gets it right away.

YOUR JOB
You are an HR manager. Answer a staff question using only our handbook.

Our handbook: [upload or paste]
The question: [paste]

Do this:
1. Answer in 3 short lines or less.
2. Quote the part of the handbook it came from, with its section name.
3. If the handbook doesn't answer it, say so and write "Ask HR". Don't guess.
4. If it's about pay, health, leave or a complaint, add: "Talk to HR about this one."

Rules:
- Plain words.
- Never make anything up. If you can't find it, say so.

WHEN WE'RE DONE
- Check with me that this is true: Staff get a clear answer that shows where it came from.
- Sum up what we did in 3 short lines.
- Ask me 2 quick questions so I remember how to do it next time.
- Tell me what to do next.

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